FAQs

Q1. How long will your turf cleaning service last?

Our pet odor removal service comes with a 14-day guarantee from the date of service. To maintain optimal results and prevent future odors, we recommend weekly treatment of your turf system with a high-quality enzyme spray. For your continued satisfaction, we offer a 4-gallon case of our enzyme spray at a $30 discount when combined with our service.

Q2. Can your service restore heavily worn and faded artificial turf to its original appearance?

Our aim is to revitalize and restore your artificial turf to its original condition. However, if your turf has extensive fading, damage, or matting due to years of use, it may be necessary to consider replacement. Our cleaning process works best on turf that is still in good condition and is not intended to make heavily damaged or faded turf look new again.

Q3. Why do turf cleaning services appear to be priced higher than other similar services?

Turf cleaning services are often priced higher due to the specialized solutions required to eliminate pet odors. For instance, a single average-sized dog can produce up to 90 gallons of urine each year, leading to unpleasant smells. We uses effective formulas to tackle this issue, but it's worth noting that the cost of these solutions may exceed $80 per gallon, and multiple gallons could be necessary for optimal results.

Q4. What does infill do?

During installation, infill is added to provide weight, stability, and a cushioned feel when walking on the turf. It also protects the turf base from UV rays and prevents premature degradation. We recommend 1-2 pounds per square foot for optimal performance, and a high-quality vinyl infill can last up to 5-7 years before requiring reapplication.

Q5. How do I apply an Artificial Turf spray?

To apply Artificial Turf Spray, follow these simple steps:

1. Choose a cool evening to apply the spray to avoid rapid evaporation.

2. To ensure uniform and consistent coverage, it is recommended to use a hose-end sprayer. Adjust the sprayer mixture setting from a range of 4 to 8 ounces (4 ounces for low odor, 6 ounces for moderate odor, and 8 ounces for strong odor). The spray should be applied directly onto the affected area using the flat spray pattern 1-2 feet above the turf for maximum saturation. Sufficient product must be applied to ensure that the spray reaches the turf base through the drain holes, which is the primary source of pet odors.

3. Continue daily applications until the odor is eliminated. Then, apply solution weekly to maintain odor control/bacteria build up and keep your Artificial Turf smelling fresh!

Q6. Are your turf sprays safe for children and pets?

Our Child/Pet-friendly Artificial Turf Spray is formulated with natural, non-toxic and biodegradable ingredients, providing you with the peace of mind that your loved ones are protected. We utilize the same compounds found in nature to achieve a worry-free and safe result, ensuring that your family and pets are not exposed to harmful chemicals.

Q7. Does your initial turf cleaning service kill the common viruses that affect pets and children?

During our initial cleaning service, we will treat your whole yard to include concrete, tile, rock, and brick areas, not just turf! The ingredients in our treatment process has been shown to be effective or eliminate Canine Parvovirus, Parvovirus, Staphylococcus, Hepatitis Virus, MRSA, E. Coli, Salmonella, Avian Influenza (Bird Flu), Feline Herpesvirus, Distemper, Coronavirus, Giardia, Leptospira, Feline Calicivirus, Swine Flu, and Streptococcus.

Q8: What is the best way to clean artificial turf?

To clean artificial turf, you can use a mixture of water and mild detergent. Scrub the mixture into the turf using a soft-bristled brush and then rinse with water. Avoid using harsh chemicals or high-pressure washers as they can damage the turf.

Q9: How can pet odor be removed from artificial turf?

Pet odor can be removed from artificial turf by using a pet odor neutralizer or a solution of equal parts water and white vinegar. Spraying the solution onto the affected areas and allowing it to sit for 15-20 minutes before rinsing with water can effectively remove pet odors.

Q10: Is it safe to use chemical cleaners on artificial turf?

Chemical cleaners should be used with caution on artificial turf as they can cause damage or discoloration. It is best to use a mild detergent and water or a solution of equal parts water and white vinegar when cleaning artificial turf.

Q12: Can high-pressure washers be used to clean artificial turf?

High-pressure washers should be avoided when cleaning artificial turf as they can cause damage to the turf fibers and backing. A soft-bristled brush and a mixture of water and mild detergent is the recommended cleaning method for artificial turf.

Q13: How often should artificial turf be cleaned?

Artificial turf should be cleaned regularly to maintain its appearance and reduce the buildup of dirt, debris, and odors. A recommended frequency of cleaning is once every 3-6 months, or as needed based on the amount of foot traffic and pet activity on the turf.